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FAQ's

Frequently asked questions. (Because we know you have them). Before you send us and email in all caps, check below - we might already have the answer.

Ordering and Shipping

When will I receive my order?

All notebooks are made to order. Orders can take 3-5 business days to print. Shipping times will depend on location.

Need it faster?

We don' t have teleportation (yet), but expedited shipping is available at checkout.

Where do you ship?

We currently only ship with in the US. But will be adding more shipping regions soon.

Can I track my order?

Of course, once your order ships, you'll get a tracing link in your email. faster than you can say "Where's my package?" If you don't see it check your spam folder - it likes to hide in there.

Products and Customization

What sizes do your notebooks come in?

Our notebooks come in 2 sizes.
5.5x8.5" and 8.5x11"

Can I customize my notebook?

Right now, we do not offer customizations on orders. (unless you're a nonprofit) - see our Give Back Page for more information.

What kind of paper do you use?

Our pages are premium, no bleed pages (because nobody likes ink smudges.) Perfect for pen, pencil and dramatic doodles.

Returns and Exchanges

Can I return or exchange my notebook?

Since our notebooks are printed just for you, we do not offer returns. (that would be like asking a tattoo artist for a redo.) However, if your order arrives damages or incorrect - we'll make it right, just send an email to info@cloverandoaks.com with a photo.

My ordered arrived damaged! Now what?

Oh no! Email us a photo at info@cloverandoaks.com and you will send you a replacement ASAP.

Payments and Discounts

What payment methods fo you accept?

We take all major credit cards, PayPal and good vides. (Okay, not the last one, but we wish!)

Do you offer discounts?

We sure do. What our site and sign up to receive emails and text messages for exclusive deals.

Partnerships & Misc.

Do you have an affiliate or wholesale program?

We're working on it. Stay tuned, or email us if you are interested in bulk orders.

I have a nonprofit, can we partner?

Yes, check out our Give Page page - we create custom notebooks where 100% of the profit goes back to your cause.

Still need help?

Email us at info @cloverandoaks.com or fill out the form to the right and will get back to you ASAP.

Didn’t find your answer?

Don't hestitate to contact us